1. Note for the delivery
(1) Long international shipping may damage and crush the package , if you found there is unpacking signs,please do not sign for. Outer Package is in good condition, if the product retail package is by extrusion deformation, but does not affect the product operation, that’s normal.
(2) If your Confirmation Time is coming,but still do not receive the goods,please contact with us to extend the delivery date.
2. Refund and Return
(1)Cannot receive the item:
A. More than 60 days — refund all money
(The premise is that you need to open dispute and choose “shipping method way not as described”, then we will refund all money.)
B. Less than 60 days — not refund
(Please do not open dispute if you cannot receive your item within 60 days, you can contact us for help, thanks for your understanding!!!)
Notice:The premise is that you need to go to the local Post Office to take your item.
(2)Item is damaged when you take:
A. There is unpacking sign — do not sign for, return the item, then we refund all money, we pay the return freight.
(Please do not sign for, otherwise you need to pay the return freight by yourself.)
B. Item is damaged when you open the package — return the item, then we refund all money, we pay the return freight.
(You need give us video and pics of unpacking process to prove your problem, otherwise we cannot accept your problem. and we will bear less than $3 for the return freight.)
(3) Quality issues:
A. Quality issues — return the item, then we refund all money, Customer pay the return freight.
(If it is man-made damage, no warranty.)
B. Not satisfied with the item — not refund or you return the item, then we refund all money ,Customer pay the return freight.
A. Return item must ensure the integrity of the goods, otherwise we won’t accept the return.
B. When we get the return item, we will refund money.
C. If you insist open dispute, you can choose “Personal reasons”, “easy return”, “shipping method was not as described”. then we will help you to refund easily, otherwise it will be difficult !!!
When you make the order,it means that you agree with the instructions above.Thanks!