Our store main products: kinds of batteries.

Our oversea warehouse :Russia, United States, United Kingdom and Australia

and can transport to most countries in the world.

Due to the particularity of the battery, some countries’ buyers only can choose seller’s shipping method to buy our product

(you can search the tracking information on 17track.net., and we promise that the goods will be arrived on time.)

If you have made order about our goods, you should accept our way of logistics, if you mind,do not buy it, please.

For the long distance between warehouse and NVOCC we need some time for delivery. if you haven’t searched the info of the goods, do not worry, just contact us immediately, we will spare no effect to help you solve the problem. your satisfaction is what we always pursue, so please don’t open a dispute rashly.Thanks for your trust.

Question: How to order battery?

The best way to find the battery you need is searching by the original battery code, and compare the picture of the battery, check the interface
Use “Ctrl+F” to search the key words from the website
If you still can not make sure the battery, please contact us.

Note:

Most of the high capacity batteries (6600mAh, 8800mAh) looks uneven.

The photos are for reference only, and the sample is subject to the real product which you will receive.

Please take care your battery, the recharge cycle is based on how to use the battery.

Battery 3.6v and 3.7V, 7.2V and 7.4V, 10.8V and 11.1V, 14.4V and 14.8V are just different parameters, the actual effect is the same.

Postal code 35-, 07-, 38- and Balearen, Canary Islands, Las Palmas, Santa Cruz de Tenerife in Spain cannot be send.

Postal code 97- and 98- in France cannot be send.

This laptop battery is compatible with following part numbers:

For Apple

A1405

This laptop battery is compatible with following part numbers:

For Apple

For MacBook Air A1369 2011

Shipment

1. Items are only shipped after payment is received.

2. We ship items via post office air mail or other express service nominated by the buyer.

3. Free shipping items only for the selected countries, please check the shipping and packaing list for details. For dispatching smoothing and fast, we may ship items via other courier, the decision of us is final.

4. Delivery time mostly depends on local situation and post service.

UPS DHL Fedex and TNT 3-7 working days.

EMS 5-14 working days

HK post 7-21 Days.

5. If yo don’t receive your item on time, please contact us immediately for further assistance.

6. In order to ensure you receive your order tax free upon import, we will declare as “Gift/sample” with low value and any import charges or fees are the buyer’s responsibility.

7. The lower price does not reflect the total price you paid or the market value of the products.

8. Dropping, we support dropshipping. Please remark “dropshipping” on your order note.

Payment

We accept the payment nominated by aliexpress only( Escrow, T/T, western union, credit card etc)

In case you occur any payment problems when you make the order, please contact us for assistance.

Return policy

The items have been checked by QC before delivery If you receive damaged items or defective items, do not click the “confirm delivery” button, please take photos of them and contact us ASAP.

Items returned must be the same condition as receive and in original package and content.

We will need to receive and inspect your return before a refund or exchange will be given, the return shipping fee will be paid by the buyer. We don’t refund the shipping charges.

Feedback

If you are satisfied with our items, please leave your active feedback and share your experience with us. If you have any problems for the products or service, please contact us to solve it before you leave feedback.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of TheBigStoreSA (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://www.thebigstoresa.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

6700mAh 7.3V A1405 Li-polymer Generic Laptop Battery for Apple MacBook Air 13″ Mid-2011 A1405 A1369